Terms of sale
Terms and Conditions of Sale
These terms and conditions of sale govern the contractual relationship between Apollident and its customers in connection with the sale of products on this site.
1. Seller identification
Apollident, EI Margaux Dompnier, SIRET 848 213 228 00026, contact@apollident.com.
2. Scope of application
These terms and conditions apply to any order placed on the Apollident site, without restriction or reservation, to the exclusion of any other terms.
3. Products
The products offered for sale are those listed on the site on the day the customer views them, subject to available stock. Each product is presented with as accurate a description as possible.
4. Prices
Prices are shown in euros, all taxes included. Apollident reserves the right to change its prices at any time; products are invoiced based on the rate in effect at the time the order is confirmed.
5. Order
The order is confirmed once these terms and conditions have been accepted and the full amount due has been paid. A confirmation email is sent to the customer upon receipt of their order.
6. Payment
Payment is made securely online, using the payment methods offered on the site (credit card and other available methods). The customer's account is only charged once the order has been confirmed.
7. Delivery
Delivery terms and timeframes are detailed in our shipping policy. Apollident cannot be held liable for delays attributable to the carrier.
8. Right of withdrawal
The customer has 14 days to exercise their right of withdrawal, under the conditions detailed in our returns and refunds policy.
9. Warranties
Products sold benefit from the legal warranty of conformity and the warranty against hidden defects, in accordance with Articles L217-4 et seq. and 1641 et seq. of the French Civil Code.
10. Liability
Apollident cannot be held liable for non-performance of the contract in the event of force majeure, disruption or strike affecting postal services or means of transport, or in the event of improper use of the products.
11. Applicable law and disputes
These terms and conditions are governed by French law. In the event of a dispute, the customer may resort to a conventional mediation solution before taking any legal action.